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Privacy Policy

Last updated: 22nd August 2026

Nestaviz® is a registered trademark operated under licence by LBM Technologies Limited. LBM Technologies Limited ("Us", "We", or "Our") operates the https://nestaviz.com website (the "Service").

This page informs you of Our policies regarding the collection, use, and disclosure of personal data when you use the Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in Our Terms and Conditions, accessible from https://nestaviz.com/terms-conditions/.

Definitions

  • ServiceService is the https://nestaviz.com website operated by LBM Technologies Limited.
  • Personal DataPersonal Data means data about a living individual who can be identified from those data (or from those and other information either in Our possession or likely to come into Our possession).
  • Usage DataUsage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • CookiesCookies are small pieces of data stored on your device (computer or mobile device).
  • Data ControllerData Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, We are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers)Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User)Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve the Service to you.

Types of Data Collected

1. Personal Data

While using the Service, we may ask you to provide Us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, town, county, city, postcode
  • Anonymous usage data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send.

2. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's anonymised Internet Protocol address (IP address), browser type, browser version, the pages of the Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. Tracking & Cookies Data

We do not use cookies or track your activity. If you arrive via an affiliate or referral link (e.g. containing a referral code in the URL), we may store that referral code in your browser's local storage (localStorage) and IndexedDB solely to credit the referring affiliate partner. This code identifies the affiliate, not you as an individual visitor, and is not used for personal identification or behavioural tracking.

    Use of Data

    We use the collected data for various purposes:

    • To provide and maintain the Service
    • To notify you about changes to the Service
    • To allow you to participate in interactive features of the Service when you choose to do so
    • To provide customer support
    • To gather analysis or valuable information so that We can improve the Service
    • To monitor the usage of the Service
    • To detect, prevent and address technical issues
    • To provide you with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information

    Legal Basis for Processing Personal Data Under the UK GDPR

    If you are in the United Kingdom or the European Economic Area (EEA), Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data We collect and the specific context in which We collect it.

    We may process your Personal Data because:

    • We need to perform a contract with you
    • You have given Us permission to do so
    • The processing is in Our legitimate interests and it's not overridden by your rights
    • For payment processing purposes
    • To comply with the law

    Retention of Data

    We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

    We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or We are legally obligated to retain this data for longer time periods.

    Transfer Of Data

    Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your city, county, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

    If you are located outside the United Kingdom and choose to provide information to Us, please note that We transfer the data, including Personal Data, to the United Kingdom and process it there.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

    Disclosure Of Data

    1. Disclosure for Law Enforcement

    Under certain circumstances, We may be required to disclose your Personal Data, if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    2. Legal Requirements

    We may disclose your Personal Data in the good faith belief that such action is necessary:

    • To comply with a legal obligation
    • To protect and defend Our rights or Our property
    • To prevent or investigate possible wrongdoing in connection with the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability

    Security Of Data

    The security of your data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

    Access to Personal Data within Our organisation is restricted to those personnel who require it in order to operate and support the Service, and they are bound by obligations of confidentiality.

    "Do Not Track" Signals

    We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

    You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

    Your Data Protection Rights Under the UK GDPR

    If you are in the United Kingdom or the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

    If you wish to be informed of what Personal Data We hold about you and if you want it to be removed from Our systems, please contact us.

    In certain circumstances, you have the following data protection rights:

    • The right to access, update or to delete the information We have on you.Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact Us to assist you.
    • The right of rectification.You have the right to have your information rectified if that information is inaccurate or incomplete.
    • The right to object.You have the right to object to Our processing of your Personal Data.
    • The right of restriction.You have the right to request that We restrict the processing of your personal information.
    • The right to data portability.You have the right to be provided with a copy of the information We have on you in a structured, machine-readable and commonly used format.
    • The right to withdraw consent.You also have the right to withdraw your consent at any time where We relied on your consent to process your personal information.

    Please note that We may ask you to verify your identity before responding to such requests.

    You have the right to complain to a supervisory authority about Our collection and use of your Personal Data. In the United Kingdom, the relevant supervisory authority is the Information Commissioner’s Office (ICO), which you can contact at ico.org.uk or by telephone on 0303 123 1113. If you are located in the European Economic Area (EEA), you may instead contact your local data protection authority.

    Service Providers & Infrastructure

    We use third-party companies to host, secure and run our infrastructure. These providers do not have direct access to your raw personal data unless it is strictly necessary for them to run automated back-end operations on our behalf, and they are contractually bound not to disclose it or use it for any other purpose.

    We use the following third-party infrastructure providers to host and secure the Service:

    • ChiselStrike, Inc. (trading as Turso):We use Turso to host our application's serverless database, which runs on Amazon Web Services (AWS) infrastructure and is encrypted at rest. Our platform uses a multi-tenant architecture in which each user and tenant has their own dedicated database file, so each account's data is kept separate. For more details on their security, please see their Privacy Policy.
    • QuickhostUK Limited (trading as QuickHost.UK):We use QuickHost.UK to host our back-end scripts and to send automated transactional emails. QuickHost.UK provides the server environment that runs these scripts but does not store, or have visibility of, your core database records. For more compliance details, please see their Privacy Policy.
    • BunnyWay d.o.o. (trading as bunny.net):We use bunny.net as our content delivery network (CDN) and to run serverless Edge Scripting. These edge scripts run application logic and query our database. Bunny.net provides the runtime environment for these requests but does not store or keep permanent logs of your core personal database records. For more information on how they handle traffic and compute data, please see their Privacy & Data Policy.

      Analytics & Performance Monitoring

      We do not use third-party analytics services or tracking pixels to monitor your behaviour. Instead, we analyse anonymised server-side traffic logs produced by our infrastructure providers. This log data (such as general geographic region, anonymised IP address and response times) is used only to keep the application secure, fix performance problems and speed up content delivery.

      Payments & Transaction Processing

      We offer paid products and/or services through our website and application. We do not store, view or collect your payment card or bank account details on our infrastructure or in our application database.

      All payment tokenisation and credit card processing is handled directly by our third-party payment processor, Stripe. Your financial data is captured on Stripe's own systems, and their use of your personal information is governed entirely by their own privacy terms. Stripe complies with the PCI-DSS standards, set by the PCI Security Standards Council, for the secure handling of financial information.

      Depending on your billing jurisdiction, the Stripe company that processes your payments is:

      • Stripe Payments UK Ltd:For users making payments in the United Kingdom. For full compliance details, please see their Privacy Policy.

      Links To Other Sites

      Our Service may contain links to other sites that are not operated by Us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

      We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

      Children's Privacy

      Our Service does not address anyone under the age of 18 ("Children").

      We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from children without verification of parental consent, We take steps to remove that information from Our servers.

      Changes To This Privacy Policy

      We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

      We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective, and update the "effective date" at the top of this Privacy Policy.

      You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

      Contact Us

      If you have any questions about this Privacy Policy, please contact us:

      • By email: